FAQs - Frequently Asked Questions

How can I travel from Kuala Lumpur International Airport to the Kuala Lumpur city?

You can travel from Kuala Lumpur International Airport (KLIA) to Kuala Lumpur city by:
1. Private Airport Limo: Book a private limo transfer with AirportLimoKL.com for a direct, comfortable ride.
2. KLIA Express Train: Take the KLIA Express to KL Sentral in 28 minutes, then connect to your final destination.
3. Shuttle Bus: Use an airport shuttle bus to reach various city locations.
4. Taxi or Ride-Hailing: Grab a taxi or use a ride-hailing app like Grab.
For the easiest and most comfortable option, choose a private limo transfer.

How long is the journey from Kuala Lumpur International Airport to the city by private transfer?

The journey from Kuala Lumpur International Airport (KLIA) to the city by private transfer typically takes about 45 minutes to 1 hour, depending on traffic conditions.

How do I make a booking with airportlimokl?

You can make a booking by visiting AirportLimoKL.com. Simply choose your vehicle, enter your travel details, and complete the payment. You’ll receive a confirmation once your booking is secured.

What is the cost for private airport transfer?

The cost for a private airport transfer with AirportLimo.my starts from MYR 100 per trip within the city. The exact price depends on the vehicle type and distance.

How can I contact the airportlimo kl driver?

You can contact the AirportLimo KL driver directly using the contact number provided in your booking confirmation.

Where can I find or wait for the driver?

You can find or wait for the airport limo KL driver at the designated meeting point in the arrivals hall of Kuala Lumpur International Airport (KLIA/KLIA2). The driver will usually will contact with you by WhatsApp before you arrive.

Where can I locate my arrival name placard/signage?

You can locate your arrival name placard/signage at the arrivals hall of Kuala Lumpur International Airport (KLIA/KLIA2). The placard will typically be loacted near the exit or in the designated meeting area. If you have trouble finding them, check with airport staff for assistance.

If my flight is delayed, is there any extra charge for waiting?

AirportLimoKL.com usually includes a grace period for flight delays. If your flight is delayed beyond this period, there may be an additional charge for extra waiting time. It’s best to check the specific terms and conditions of your booking or contact AirportLimoKL.my for details on their policy regarding delays.

Do you provide baby/child seats for kids?

We do not offer baby/child seats in our vehicles due to operational concern. However, you are welcome to bring your own baby/child seat for your child’s safety and comfort during the trip.

How do I make a payment? Is a official receipt provided?

To make a payment, you can complete it by payment link provided during the booking process. After payment, you may request an official receipt for your records.

Can I receive a refund if I cancel my booking due to some reason?

Yes, you can receive a refund if you cancel your booking, but the refund policy depends on the timing of the cancellation. Please check the cancellation policy on AirportLimoKL.com or contact their customer service for specific details on refund eligibility and processing.

Can I reschedule my pick-up time for my booking?

Yes, you can reschedule your pick-up time for your booking. Please contact AirportLimoKL.com’s customer service as soon as possible to make the changes. They will assist you with the rescheduling process based on availability.